How do I book a service?

Browse our services, select the one you need, fill in your details and preferred time, and submit. Contractors will be notified and can accept the job.

Is the inspection free?

The inspection fee is paid upfront and may be deducted from the final invoice when applicable. Contact us for details specific to your service.

Which emirates do you serve?

We serve all 7 UAE emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

What payment methods do you accept?

We accept all major payment methods in AED including cash, bank transfer, and cards.

Do you offer warranty?

Yes, warranty is provided per service. Contact us for details specific to your service.

Do you have 24/7 emergency service?

Yes! We offer 24/7 emergency response for water leaks, sewerage, electrical failures, and urgent issues.

Can you communicate in Arabic?

Yes! We support English and Arabic. You can switch languages anytime.

When can I chat with an agent?

Anytime. If the bot can't help, just type "agent" inside the chat to speak with a real person.

Are contractors verified?

Yes, all contractors go through a verification process including license checks, insurance and background screening.

How do I contact support?

You can chat with us anytime or email info@moqawel.ae. Support is available Sunday-Thursday 9am-6pm.

सामान्य प्रश्न